Stop Making Callers Wait
A contact center handling 10,000 calls daily with just 8 seconds of sequential Lambda execution wastes 22+ hours of caller time every day.
Archive: 2025
Scaling Amazon Connect Health Checks
Health check APIs with 200ms to 8-second response times at 200,000+ daily call volume? That’s a recipe for disaster.
Prefill a HubSpot Form in a React App
I have a React App with a HubSpot contact form. The user must be logged into submit the form so I wanted to prefill their email address. Fortunately, HubSpot Forms API provides a onFormReady callback!
Track HubSpot Form Conversion
I was working a Google AdWords campaign for Mind-Wellness.net and I wanted to track when a user submitted the contact form. I generated the static site using Hugo, and I am relying on HubSpot for the